AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.

As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed decision-making, and ...

DXC Technology has made a number of operating model changes in the past fiscal year. Management believes these changes will position the company for future success. While the changes appear promising, ...

In the dynamic realm of software development, the effective implementation of a product operating model is crucial for companies striving to innovate and consistently deliver value to their customers.

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. Gartner's Lily Mok explains why your organization must redesign ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

In 2023, the Wall Street Journal named Ally Financial its pick for best online bank. The rationale behind this can be traced to the partnership between Diane Morais, president of Consumer and ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Corporate tax departments face a constant stream of challenges: regulatory uncertainty, mounting data demands, new tax policy changes, ongoing digital transformation. Whatever the specifics, every tax ...