As customer experience takes center stage, User Interface (UI) and User Experience (UX) design have become crucial elements in crafting engaging digital customers. Understanding the distinct roles and ...

Andy Forbes is passionate about CRM project delivery. He is a firm believer in the power of Generative AI to accelerate project delivery. The coming future where every individual, computer application ...

Today’s UX generalists are connectors - professionals who understand how different disciplines intersect and can orchestrate ...

Today, businesses are creating better user experiences by integrating AI technologies into their UX design. This often leads to higher customer satisfaction and competitive advantage in the market.

This story is part of Fast Company’s 2024 Innovation by Design Awards. Explore the full list of companies creating products, reimagining spaces, and working to design a better world. Read more about ...