Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

With Route, customers track 11+ orders per month and check their package status 8-10 times. Keep your brand top-of-mind and direct customers back to your site with immersive tracking …

You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

Resources Pricing Sign InSign InBook Demo Route Shoppers Sign in to track all your packages in one place. Need help with your order? Support, refunds and replacements.

As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.

Good Afternoon! When you have new shipments, you can track them here.

All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …

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When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.

When a brand or retailer partners with Route, our Shipping Protection offering appears on your order’s checkout and/or cart page, along with a small fee to protect your order and the option …